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乘客投诉遭遇“幽灵车”可获全额退款 优步Uber - 站长搜索
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乘客投诉遭遇“幽灵车”可获全额退款 优步Uber

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2016-09-20 09:30:15 转载来源: 网络整理/侵权必删

站长搜索讯 近日,全国出现了多起“幽灵车”事件,与普通车辆相比,这些车辆大多头像阴森,并且会采用瞬间完成行程的方式进行扣款,电话号码、具体信息全为伪造,对此,优步官方回应称“幽灵车”系由司机刷单行为所导致。乘客向优步客服投诉后经核实将全额退款

站长搜索讯 近日,全国出现了多起“幽灵车”事件,与普通车辆相比,这些车辆大多头像阴森,并且会采用瞬间完成行程的方式进行扣款,电话号码、具体信息全为伪造,对此,优步官方回应称“幽灵车”系由司机刷单行为所导致。乘客向优步客服投诉后经核实将全额退款

除了北京、上海之外,目前在成都、深圳、青岛等地都出现了“幽灵车”的身影,优步官方回应称,上述行为是由司机刷单行为所导致。目前针对此事正在调查中,暂时还无法确定在北京到底有多少乘客遭遇了“幽灵车”。这些司机刷单的具体流程也需要进一步调查。

本质上,“幽灵车”是一种依托于网约车的诈骗刷单,部分消费者由于损失金额较小或者不清楚原因放弃追款,给刷单者可乘之机。

本次刷单的具体方式和影响尚在调查,优步表示将持续通过技术打击该类行为,同时积极收集各类证据,转交公安部门,将不法分子绳之以法。此前,北京、上海两地法院分别就网约车刷单案进行宣判,涉事人员因诈骗罪最高获刑一年。乘客若碰到类似问题,可直接跟客服反馈,对于因此而产生的车费,客服与技术部门在尽快核实后将操作全额退款。

优步Uber:乘客投诉遭遇“幽灵车”可获全额退款

标签: 乘客 投诉 遭遇 幽灵车 可获 全额 退款 优步 Uber


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